Support Hub
The DashBee team is here to help you and your business.
We have a commitment to helping all DashBee Members with a willingness to go above and beyond to resolve issues and answer questions.
There are multiple channels available for DashBee Members to get answers, and communicate with our team...
Help Library
Need help with a particular feature? The Help Library is your best place to discover the answers you need. Our articles and videos are always being updated so be sure to check them out and familiarise your self with the platform.
Email Ticket
Didn't find what you were looking for in the Help Library? Did you know you can email our support team 24/7, 7 days a week? We have all support departments standing by ready to respond and help you with your particular ticket request.
Chat
Have a burning question you need answered? We provide near real-time assistance to customers using the in-house chat feature. Access the chat bubble located in the bottom right hand corner of your screen.
Book a Call
Do you wish you could just talk to someone via Call or Zoom to get the help you need?
Simply book in a time with our Customer Success Team, and we'll ensure this experience can be as productive as possible for you.
Facebook Group
We are excited to launch a brand new Facebook group for the community in the coming months! A place to connect and learn mutually in a more intimate experience with our team and fellow entrepreneurs.
Billing Portal
You have complete control over your billing details on file with DashBee. Simply access the self-service billing portal. Update your contact and payment details or upgrade/downgrade your account plan any time.
Cancel My Account
If for any reason you need to cancel or put on hold your account for a duration of time. You can simply complete the cancelation process by following the quick process here. We are always here to help if you need a chat before cancelation.